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Apprenticeship Overview Level 2 Apprenticeship in Hospitality Services

This qualification develops the knowledge and skills needed to perform within a hospitality services role

Overview Details

Please find details on Level 2 Apprenticeship in Hospitality Services. If you wish to know more about this course, please use the register your interest form on the page.

Qualification Information

Apprenticeship Code NVQ 5009 9516,
Duration 12 Months

Who The Apprenticeship Is For

All those who wish to work, or who are working in the hospitality industry

What Will You Learn

Apprenticeship Content

This intermediate qualification will cover aspects of maintaining a safe, hygienic and secure working environment, working effectively as part of a hospitality team, giving customers a positive impression of themselves and their organisation and cleaning and servicing a range of housekeeping areas in a hospitality environment. There are optional units available to tailor your course covering different hospitality areas such as front of house reception, housekeeping or hospitality services.

Learning Methods

You will be assigned a qualified training advisor, where learning will be undertaken by mixture of 1 to 1 sessions, on/off the job learning and mentor support

Assessment Methods

The course will be assessed via a range of methods which could include direct observations in the workplace, electronic portfolios, guided discussions, screen testing and exams.

Progression Opportunities

There would be opportunities to progress onto a Level 3 Apprenticeship in Hospitality Services, Catering & Professional Cookery or other related qualifications

Career Opportunities

Job roles could include Bar Staff, Concierge, Conferencing & Banqueting Assistant, Hotel Receptionist, Waiter/Waitress or other related roles

Entry Requirements


You need to have been a resident in the UK, EU or EEA for the past 3 years and should be at least 16 years old.

Apprenticeship Cost

Please contact us for more information on 0191 5874570

Apply Online

Ready to take the next step? You can apply to do a apprenticeship with NCT Ltd at any time provided you meet the entry requirements.

Register your interest and we will get in touch with you to discuss details.

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